SAP Knowledge Base Article - Public

3403664 - INCOMPLETE_EMPLOYEE_DATA - Data is missing in job_information, compensation_information


You are querying Employee Central information using Compound Employee API, however you get error:

<message_text>Data is missing in job_information, compensation_information.</message_text>


SAP SuccessFactors Employee Central

  • Compound Employee


This error can happen due to 2 reasons:

  • CAUSE 1: The mentioned entities do not contain any record. For that, you might check on UI whether any data is presented or via a Person and Employment Export report on Report Center
  • CAUSE 2: The mentioned entities do not have the exact same startDate set. Whenever the startDates are not matching on Job Information and Compensation Information, CompoundEmployee will trigger this error.


  • CAUSE 1: The affected user must have information on the portlets that the error has been trieggered for.
  • CAUSE 2: In case the affected entities are Job Information and Compensation Information, you must make sure that the StartDates are matching, that is, the startDate must be exactly the same on both portlets.

See Also

 2315276 - Employee Central - Employee Data Imports


compound employee, ce, missing, data is missing, job information, compensation information, job info, comp info, INCOMPLETE_EMPLOYEE_DATA, sfapi , KBA , LOD-SF-INT-CE , Compound Employee API , Problem


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