3403665 - Error "Failed to get list of users of scope" when loading list of users in Space Management

Symptom

When opening a Space Management, loading the list of users for assignment fails with error:

We couldn’t retrieve the users. Please try again later.

We can provide the following information to assist either you or an SAP engineer to solve the issue:

HTTP Status: 502 Bad Gateway
Error Code:
Technical Message: Failed to get list of users of scope : SPACE_NAME from UMS

Environment

SAP Datasphere

Product

SAP Datasphere all versions

Keywords

KBA , DS-SM , Space Management , Known Error

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