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3403699 - Schedules fail with error A problem occurred with a file writer (FWM 02012)

Symptom

  • Schedules are failing with the below error generated:

    2 exceptions occurred
    Message for exception 1 : A critical exception has occurred, please share these details with your Administrator.
      The associated files of the following objects were not successfully written to the File Repository.  These new objects are not functional and must be removed:
    <REPORT NAME>

    SI_IDs: (648223)

     (FWM 02144)
    Message for exception 2 : A problem occurred with a file writer (FWM 02012)

  • In the Adaptive Job Server (AJS) logs, a timeout after 90 seconds can be seen, from a commit that was sent from AJS to FRS:
    END OUTGOING CALL Outgoing: (NO RESPONSE) SPENT [01:30.001] FROM [BIPSDK.InfoStore:commit#<HOST>:15878:43.7:297]
    A problem occurred while cleaning up file writer. Retry #0
    com.crystaldecisions.thirdparty.org.omg.CORBA.NO_RESPONSE: Timeout during receive  minor code: 0x0  completed: Maybe
    <TRUNCATED>
    at com.crystaldecisions.enterprise.ocaframework.idl.OCA.OCAftp._FileSeqWriterStub.flush(_FileSeqWriterStub.java:52)
    at com.crystaldecisions.sdk.occa.filerepository.internal.FileTxHelper.cleanupTx(FileTxHelper.java:364)
    at com.crystaldecisions.sdk.occa.filerepository.internal.PutFileTx.commit(PutFileTx.java:71)
    at com.crystaldecisions.sdk.occa.infostore.internal.LocalFile.commit(LocalFile.java:192)
    at com.crystaldecisions.sdk.occa.infostore.internal.Files.commit_aroundBody86(Files.java:905)


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.2 / 4.3)
  • Windows
  • Linux / Unix 

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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