Symptom
- When scheduling a WebI report to default enterprise destination and WebI format (and any other format), it fails with following error -
"Object failed to run due to an error while processing on the Job Server" - Schedule shows 'Running' status for some time (4-6 mins) and then fails.
- Schedule details show 'Expiry' time within less than a minute even though it stays Running and Fails after some time.
- BI logging folder contains java_pidXXXXX.hprof files when schedule is run - this indicates a java process crashing.
- The following error is seen in the file jobserver_<SIA name>.AdaptiveJobServer_WebIJavaSchedulingService_CHILD0_jvm_XXXXX.log -
"ERROR (:0): OutOfMemoryError: Could not allocate 1348221528 bytes (array length 1348221507)
java.lang.OutOfMemoryError: Requested array size exceeds VM limit"
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Environment
SAP BusinessObjects Business Intelligence platform 4.x
Product
SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3
Keywords
ORBacus:ThreadPerRequest:Dispatcher, .addon, .hprof , schedule , webi report
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