Symptom
In Time Off Mobile app, conditional fields are displayed even before selecting the right time type when nested conditional fields are configured.
"All the images from this instance are from our internal test instances, any resemblance with real environments are mere coincidence"
Environment
SAP SuccessFactors Employee Central - Time Off
Reproducing the Issue
- Configured nested conditional field in Employee Time object. For Example:
- ConditionalField_1 should display when Time Type is ‘Sickness’.
- ConditionalField_2 should display when value of ConditionalField_1 is 1
- This works fine when requesting absence via the browser UI.
- In Mobile app, the ‘ConditionalField_1’ is displaying even before the time type ‘sickness’ is selected.
Note: The issue is only when nested conditional fields are configured. There is no issue if there is only 1 conditional field.
Resolution
- Product Engineering is investigating a solution.
- Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
KI2311, 2H 2023, b2311, MOB-63232, Time Off, mobile, conditional field, nested,
Product
SAP SuccessFactors Employee Central 2311