SAP Knowledge Base Article - Public

3404242 - Workflow logs missing in 'Verify General Journal Entries - For Requester' app

Symptom

When a journal entry is rejected, edited and resubmitted, the logs for the journal entry approval are no longer available in the Verify General Journal Entries - For Requester app (ID F2547).

Environment

S/4HANA Cloud

Cause

The 'Action Result' maintained for the 'Rejection' step of the workflow is 'Cancel Workflow'

Resolution

Maintain the 'Action Result' for the 'Rejection' step as 'Restart Workflow'

Keywords

F2547, verify, general, journal, entries, requester, workflow, rejected, edited, resubmitted , KBA , FI-FIO-GL-TRA-2CL , Transaction Apps (Public Cloud) , Problem

Product

SAP S/4HANA Cloud 2308