SAP Knowledge Base Article - Public

3404387 - How to import certificate response with PKCS#7 in Maintain Client Certificates App

Symptom

How to import certificate response with PKCS#7 in Maintain Client Certificates App?

Environment

SAP S/4HANA Cloud

Resolution

If you received the CSR response in PKCS#7, you can import it with the following steps:

1. In the Maintain Client Certificates App, open the "Import Certificate Response" dialog for the respective certificate
2. Instead of clicking the upload button, find the text area labelled "Certificate Signing Response"
3. In your file system, look at your .p7b and .pem file with a text editor (on Windows e.g. Notepad). One of them should start with
    -----BEGIN PKCS7----- and end with -----END PKCS7-----
4. in the text editor, copy the whole content from the file with that format
5. In the Maintain Client Certificates App, paste it into the text area in the dialog and click "Import"

See Also

.p12, password, upload certificate, Import Certificate Signing Response

Keywords

KBA , BC-SRV-APS-COM , Maintain Communication System and Arrangement , Problem

Product

SAP S/4HANA Cloud 2308