SAP Knowledge Base Article - Public

3404787 - Payment Advice not clearing automatically via Web Service in reference to the Invoice

Symptom

  1. A Payment Advice 'ABC' was created via web service in reference to the Invoice, but the system is not automatically clearing the items.
  2. The following criteria were verified:
    • The XML structure is correct.
    • The compensation strategy configuration is accurate.
    • The Invoice is correctly referenced in the Bank Advice.
    • Only the Invoice is used as the reference.

'ABC' refers to Payment Advice ID.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Receivables Work Center.
  2. Go to the Customer Accounts sub view.
  3. Select the Account ID DEF (DEF means the Account ID) and give view.
  4. Under Trade Receivables tab, select the Invoices / Payments subtab and navigate to Open Items list.
  5. Automatic Clearing is not created.

Cause

  • When an invoice and payment advice are created on the same day, the clearing runs automatically.
  • If a payment advice is generated the following day, the clearing does not occur automatically.

Resolution

Is there any way that automatic clearing happens on any date?

  • For fully cleared advice and invoice the system will clear automatically.
  • For partially cleared advice may be 1st clearing will go automatically and subsequent clearings will be done manually.

Is it cleared automatically for the Partial payment of Invoice?

  • When a partial payment of an invoice is made on the same date, the Net Due Date remains aligned with the invoice's original Net Due Date. As a result, the system clears all invoices automatically.
  • When partial payments of an invoice are made on different dates (e.g., one day apart), the Net Due Date changes. This creates a conflict, causing the system to post the payment advice but leave it uncleared in the Customer Account Monitor.

Is it possible to modify the invoice due date so that it is automatically cleared on any date?

  • No, it is not possible to modify the invoice due date because the date is automatically derived from the posting date and Payment terms condition.

This is a standard system behavior. Basically, there is a checkpoint of Net Due Date calculation at the time of clearing, as the clearing strategy will apply based on the fine tune settings. 

 

See Also

KBA  - "2589692 - Automatic Clearing Between Bank Advice Created via Web Service and Invoice is Not Working "

Keywords

Payment Advice, Web-Service, XML, Customer Account, Receivables, Invoice, Business Partner, Automatic Clearing , KBA , SRD-FIN-ACR , Receivables , Problem

Product

SAP Business ByDesign all versions