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SAP Knowledge Base Article - PreviewSymptom
There are two E-mail fields in Tickets screen but one is greyed out and not visible on the screen although it is Set as Visible in Adaptation.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 2311
Keywords
E-Mail, Set as Visible, Ticket, Adaptation, Account, Individual Customer , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem
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