SAP Knowledge Base Article - Public

3404816 - SAC Subaccount and URL Details in SAP Analytics Cloud.

Symptom

  • Where can I find my SAP Analytics Cloud subaccount?
  • What subaccount user should be used to configure SAP Cloud Connector?

Environment

  • SAP Analytics Cloud (Enterprise) 
  • Update Group: Group6-EU-CF
  • FPA Version: 2023.21.8

Cause

SAP Analytics Cloud subaccount is managed by SAP internally and hence not visible to customers via BTP Cockpit. 

Resolution

Please follow the steps mentioned below to know how to find the subaccount in your SAC tenant

  1. Login to your SAC Tenant by ADMIN/BI ADMIN role user. 
  2. Navigate to Main Menu >> System >> Administration >> Datasource Configuration. 
  3. In Data Source Configuration kindly check the SAP BTP Core Account section.
  4. In that section Subaccount ID is mentioned for that particular SAC Tenant.

For more information please refer to the following KBAs;

  • 2397165 - How do I connect the SAP Cloud Platform Cloud Connector and the SAP Analytics Cloud Agent to SAP Analytics Cloud?
  • 2712296 - SAP Analytics Cloud subaccount is not visible in the SAP BTP Cockpit

See Also

Keywords

SAP Analytics Cloud, SAC Subaccount, subaccount, BTP Cockpit, Cloud Connector, SAP Cloud for Planning. , KBA , LOD-ANA-AUT , SAC Authentication / Login , Problem

Product

SAP Analytics Cloud all versions