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3404902 - Got error "Could not connect to the SMTP server. Please check if the information provided is accurate" when configure custom SMTP setup in SAP Analytics Cloud (SAC)

Symptom

When configure Custom SMTP Server(MS office 365) on SAP Analytics Cloud, the token is received successfully but the following error is shown when click Check Configuration:

  • "Could not connect to the SMTP server. Please check if the information provided is accurate."


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Environment

  • SAP Analytics Cloud (Enterprise)

Product

SAP Analytics Cloud 1.0

Keywords

Customer SMTP, SAC, Microsoft 365, MS365, Email, Mail.Send, permission, Graph, Microsoft Graph , KBA , LOD-ANA-ADM , SAC Administration , Problem

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