Symptom
When creating a new Recurring Invoice Template, you try to input a negative amount for an item in order to represent a Credit Memo item. However, error "Negative Quantity not possible" is raised and the Recurring Invoice Template becomes inconsistent.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Customer Invoicing work center.
- Under Common tasks, select New Recurring Invoice Template.
- Enter the Account and relevant organizational information.
- Enter a line item with a negative value in the amount.
The system will display error "Negative Quantity not possible".
Cause
The Recurring Invoice Template does not support Credit Memo (negative amount) items. Only Invoice items with positive amounts can be used.
Resolution
This is the expected system behaviour.
Keywords
Recurring Invoice Template, Recuring, Reocurring, Customer Invoice, Negative, Minus, Credit Memo, Line Item. , KBA , SRD-CRM-INV , Customer Invoicing , How To