SAP Knowledge Base Article - Public

3404945 - "Negative Quantity not possible" Error in Recurring Invoice Template due to Negative Amount (Credit Memo) Items

Symptom

When creating a new Recurring Invoice Template, you try to input a negative amount for an item in order to represent a Credit Memo item. However, error "Negative Quantity not possible" is raised and the Recurring Invoice Template becomes inconsistent.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Under Common tasks, select New Recurring Invoice Template.
  3. Enter the Account and relevant organizational information.
  4. Enter a line item with a negative value in the amount.

The system will display error "Negative Quantity not possible".

Cause

The Recurring Invoice Template does not support Credit Memo (negative amount) items. Only Invoice items with positive amounts can be used.

Resolution

This is the expected system behaviour.

Keywords

Recurring Invoice Template, Recuring, Reocurring, Customer Invoice, Negative, Minus, Credit Memo, Line Item. , KBA , SRD-CRM-INV , Customer Invoicing , How To

Product

SAP Business ByDesign all versions