SAP Knowledge Base Article - Public

3405003 - Add, Copy, Delete button is greyed out in Custom Tiles app - SAP S/4HANA Cloud

Symptom

Add, Copy, Delete button is greyed out in Custom Tiles app.

Environment

SAP S/4HANA Cloud Public Edition

Cause

Key User Extensibility is deactivated in Extensibility Settings app.

OR

If you have a 3-System Landscape, you are using the Development Tenant (Client 080) to create the Custom Tile and this is not allowed. 

Resolution

To activate Key User Extensibility please follow below steps:

1. Open Extensibility Settings app in Fiori launchpad.

2. Key User Extensibility is deactivated by default.

3. Activate Key User Extensibility. 

OR

Use the Customizing Tenant instead.

See Also

Keywords

Custom Tiles, Extensibility Settings, Add button, Copy button, Delete button , KBA , BC-SRV-APS-EXT-SL , Manage and Import Software Collections , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions