SAP Knowledge Base Article - Preview

3405032 - MDG workflow of Task TS54500007 (Process xxx - Step xxx: Action required) assigned to end users but users cannot take actions from My Inbox

Symptom

  • MDG workflows are started and assigned to the end users in My Inbox.
  • The work items have text "Process xxx - Step xxx: Action required".
  • The work items are from MDG workflow WS54500001, step 65 which calls standard task TS54500007.
  • From My Inbox there is no option to approve/release the work items.


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Environment

  • Master Data Governance
  • SAP Business Workflow
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4 HANA
  • ABAP PLATFORM - Application Server ABAP

Product

SAP Master Data Governance all versions ; SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA all versions ; SAP Web Application Server for SAP S/4HANA all versions

Keywords

WF_GDPR, SWF_WORKFLOW, MDC_WORKFLOW, MDGSTD, MDGWF, WS54500001, BUS2240, Process &_WI_OBJECT_ID.PROCESS_ID& - Step &STEP_NO&: Action required , KBA , CA-MDG-CMP-AF , Application Framework , BC-BMT-WFM , Business Workflow , Problem

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