SAP Knowledge Base Article - Public

3405094 - 500 SAP Internal Server Error Dump Occurs During Employee Replication

Symptom

Unable to replicate an Employee in Master Data Replication. System displays 500 SAP Internal Server Error dump.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Master Data Replication work center
  2. Go to Employees view
  3. Navigate to Employees
  4. Select the affected employee
  5. Click Replicate

Observe the following dump:

ClassName

sap.b.controller.event.PostRequest

MethodName

post

Response

<HTML><HEAD>

<TITLE>500 SAP Internal Server Error</TITLE>

</HEAD><BODY>

<H1>500 SAP Internal Server Error</H1>

<HTML><HEAD><br><TITLE>500 SAP Internal Server Error</TITLE><br></HEAD><BODY><br><H1>500 SAP Internal Server Error</H1><br>

Cause

Issue caused by validity date of Work Assignment set to unlimited in Resource Management.

Resolution

Please follow the below steps to resolve the issue and process the replication request again.

  1. Go to Resource Management workcenter
  2. Search for relevant employee
  3. Select Edit
  4. Navigate to Resource Profile
  5. In section Availability, under Resource Availability go to Period for Work Assignment
  6. Select the start and end date of the overlapping record that is set to Unlimited
  7. Choose Delete

Keywords

500 SAP Internal Server Error,  Resource Management, Period for Work Assignment, Master Data Replication , KBA , SRD-HR-RPM , Resource Pool Management , Problem

Product

SAP Business ByDesign all versions