SAP Knowledge Base Article - Public

3405152 - Showing not a valid IP address when input an IP address with subnet mask in IP Restriction Management

Symptom

Showing “xxx.xxx.xxx.0/24” (or other IP address with subnet mask) is not a valid IP address when try to add an IP address with subnet mask in IP Restriction Management.

Environment

SAP SuccessFactors HCM suite

Reproducing the Issue

1. Go to IP Restriction Management

2. Add an IP address with subnet mask like “xxx.xxx.xxx.0/24”

3. Showing “xxx.xxx.xxx.0/24” is not a valid IP address

Cause

IP Restriction Management doesn't support setting IP address with subnet mask.

Resolution

Please remove the subnet mask.

Keywords

IP address, IP address with subnet mask, IP Restriction Management, subnet mask , KBA , LOD-SF-PLT-IPR , SF Server IP related Queries & IP Restriction , Problem

Product

SAP SuccessFactors HCM Core all versions