Symptom
Your AS Java system restarts due to OutOfMemory (OOM). You want to know how to investigate the issue and if required, what information is required to open a case to SAP Support.
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Environment
SAP NetWeaver Application Server Java all versions.
Product
SAP NetWeaver Application Server for Java all versions
Keywords
out of memory, outofmemory, OOM, heap, heap memory, memory analyzer tool, heap dump , KBA , BC-JAS-COR , Enterprise Runtime, Core J2EE Framework , BC-JAS-MAT , Memory Analysis Tools , Problem
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