SAP Knowledge Base Article - Public

3405334 - Second Rehire Match does not trigger if Personal Data Collection is not configured - Onboarding

Symptom

Candidates being added via Add New Hire to Onboarding (Manual Onboarding) or via Third Party systems are not getting triggered in the Second Rehire Check.

Environment

SAP SuccessFactors Onboarding

Cause

Personal Data Collection (PDC) is not configured or not included in the onboarding process.

The Second Rehire Check in SuccessFactors Onboarding is triggered only after completion of Personal Data Collection (PDC) step.
If PDC is missing, skipped, or not assigned to the onboarding process, no additional personal identifiers are collected, and therefore the second rehire match is not executed.

Resolution

This behavior is expected. To trigger the second rehire check, Personal Data Collection must be configured and assigned to the onboarding process, and the candidate must complete the PDC step.

Keywords

Onboarding, obx, PDC, PVM, NHDR, personal, data, collection, review, new, hire, data, variant, process, manager, skip, skipped, trigger, system, behavior, design, expected behavior, second rehire check, rehire , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding all versions