SAP Knowledge Base Article - Preview

3405336 - Forgot Password button does not work on login page of Cloud Integration tenant in CN40 region

Symptom

In Cloud Integration tenant provisioned on CN40 region, password reset is needed, however clicking on the "Forgot Password" link does not generate an email to the user. 

The user is currently able to login to the CI tenant with current email and password, but there is a need to change/reset the password for the user account. 


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Environment

SAP Cloud Integration 

SAP Integration Suite

Product

Cloud Integration all versions ; SAP Integration Suite all versions

Keywords

Cn40, Alicloud, CPI, CI, Isuite, integration suite, cloud foundry, cloud integration, forgot password, password, reset, cn40.platform.sapcloud.cn, cn40-preprod.platform.sapcloud.cn, cn40.apps.platform.sapcloud.cn, password change,  , KBA , XX-HST-CDC , SAP Cloud Platform Private Cloud hosted by CDC China , LOD-HCI-PI-OPS , Cloud Operations , Problem

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