SAP Knowledge Base Article - Public

3405545 - Time Off Conditional Fields Are Not Displayed in the Workflow in SuccessFactors Mobile app - 2H 2023

Symptom

In SuccessFactors  Mobile app, conditional fields are not displayed in the Time Off workflow.

Environment

SAP SuccessFactors Employee Central - Time Off

Reproducing the Issue

  1. Configure conditional field in Employee Time object.
  2. As employee, navigate to time off UI -> fill the conditional fields and submit absence.
  3. Proxy as approver and in the related workflow, the conditional fields are visible in the brower UI.
  4. In Mobile app, for the same workflow the conditional fields are not visible.

Resolution

This defect will be resolved via the scheduled patch PTCH-42855 (b2311p14) on 22nd Jan 2024 in Preview environments and on 25th Jan 2024 for Production environments.

Workaround

Use browser UI to check and approve the workflow, instead of SF mobile app

See Also

Keywords

KI2311, b2311, 2H 2023, MOB-63232, mobile app, time off, conditional field, workflow, INC6110952, TIM-42065, PTCH-42855
, KBA , LOD-SF-EC-TIM-MOB , Time Mobile , Bug Filed

Product

SAP SuccessFactors Employee Central 2311