Symptom
You see there is a changes done to one of the Fine-Tuning Settings and you want to see who and when these changes are done.
Example:
Changes are made to Email & Fax Settings activity, where the E-Mail settings are changed.
Environment
- SAP Business ByDesign
- SAP Cloud for Customer
Reproducing the Issue
- Go to Business Configuration work center.
- Open Overview.
- Search for Email & Fax Settings activity.
- Click the link E-mail and Fax Settings.
- Under Emails section, you find there was a change.
Resolution
You can follow the below steps to find the details of the changes done to the Fine-Tuning Settings in your system:
- Go to Business Configuration work center.
- Open Reports view.
- In the new window, open the Configuration Change History Report.
- Navigate to the Tab Fine-Tuning Settings.
- Select relevant drop-down.
- Find the Fine-Tuning Activity in our case will find for the E-Mail and Fax Settings, if there are changes, list will have the entry for this activity and relevant details will be displayed accordingly in the Details section.
- You can Download the Change Details, this will give you the details on when the changes done and by whom these changes are done.
Keywords
Email & Fax Settings, Fine-Tuning Settings, Configuration Change History, Report, byd, c4c , KBA , configuration change history report , fine-tuning settings , AP-RC-OUT , Output Management , Problem
Product
SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions