Symptom
Rehire with Old Employment employees are showing the original date in Dashboard
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Login to the instance
- Go to Onboarding Dashboard
- Search for the candidate
- See the start date is the original
Cause
This is an expected behavior
Resolution
This occurs when the Job Requisition from the previous employment must exist on the RCM side, and this is expected behavior. See here: [COE0019]Error while getting todo for user : ABCDE for category id ABC- Onboarding
Thus, the system will look for the job requisition from the inactive record of the candidate.
See Also
Keywords
Onboarding,obx,rehire,old,employment,start,date,original,error, , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem
Product
SAP SuccessFactors Onboarding all versions