SAP Knowledge Base Article - Public

3405783 - Rehire Onboardee shows original date in the dashboard - Onboarding

Symptom

Rehire with Old Employment employees are showing the original date in Dashboard

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Login to the instance 
  2. Go to Onboarding Dashboard
  3. Search for the candidate
  4. See the start date is the original

Cause

This is an expected behavior

Resolution

This occurs when the Job Requisition from the previous employment must exist on the RCM side, and this is expected behavior. See here: [COE0019]Error while getting todo for user : ABCDE for category id ABC- Onboarding

Thus, the system will look for the job requisition from the inactive record of the candidate.

See Also

[COE0019]Error while getting todo for user : ABCDE for category id ABC- Onboarding

Keywords

Onboarding,obx,rehire,old,employment,start,date,original,error, , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding all versions