SAP Knowledge Base Article - Public

3405843 - Manager cannot see all of the direct report in 'My Team Tile'

Symptom

  • Manager is unable to see all of his direct reports in the My Team Tile on the home page. 
  • Not all of the direct reports are displaying on the My Team Tile. 

Environment

SAP SuccessFactors HXM Core 

Reproducing the Issue

  1. Log into affected system
  2. Proxy as the manager. 
  3. Go to the home page. 
  4. Select the My Team Tile
  5. Notice how not all of the total count of direct reports are displaying here.  

Cause

Outside of product design to display hundreds of direct reports in My Team Tile. 

Resolution

Expected behaviour: The quick action "My Team" is not a dialog that is made to support hundreds of direct reports in the system. For such cases, a manager would likely use the people search or alternative methods to search for their direct reports or other alternative method. 

See Also

Keywords

My Team, Quick Actions , Managers , direct reports, My Team Tile, Home Page, SF, LOD-SF-PLT-LHOM, LOD-SF-PLT-QA, reports, not showing , KBA , LOD-SF-PLT-QA , Quick Actions , Problem

Product

SAP SuccessFactors HXM Core all versions