SAP Knowledge Base Article - Public

3405911 - Error 'No Active Outbound Service for application obj' in Intercompany Sales Order Processing in SAP S/4HANA Cloud Public Edition

Symptom

While configuring Intercompany Sales Order Processing (1HO) and proceeding with test script, Billing Document Output item log contains the error message: No active outbound service for appl. obj. #######, Output type BILLING_DOCUMENT, BuPa %. 

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Proceed with the Test Script 1HO - Intercompany Sales Order Processing - Domestic.
  2. On Billing Document creation, Output item EDI has the following error log: No active outbound service for appl. obj. &, outp. type BILLING_DOCUMENT, BuPa %.

Cause

Output Type 'BILLING_DOCUMENT' is maintained in the Output Parameter Determination, but to send an EDI message, a valid Communication Arrangement/Communication System and a Receiver/Service Provider must also be maintained. Otherwise, the error "No active outbound service could be found" will occur. This setup is not delivered as part of the standard configuration, as the Receiver is specific to each implementation.

Resolution

Proceed with the configuration of Configure Intercompany Billing Communication, ensuring that the setup instructions and prerequisites for Scope Item 1HO have been followed correctly.

See Also

Setting Up Intercompany Sales Order Processing - Domestic (1HO)

Keywords

Intercompany, Sales Order, Output Item, Error, No active outbound service for appl. obj., Output type BILLING_DOCUMENT, BuPa % , KBA , SD-BIL-IV-2CL , Processing Billing Documents (Public Cloud) , CA-GTF-OC , SAP S/4HANA output management , SD-BIL-GF-OC-2CL , Output Control Billing (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions