Symptom
While configuring Intercompany Sales Order Processing (1HO) and proceeding with test script, Billing Document Output item log contains the error message: No active outbound service for appl. obj. #######, Output type BILLING_DOCUMENT, BuPa %.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Proceed with the Test Script 1HO - Intercompany Sales Order Processing - Domestic.
- On Billing Document creation, Output item EDI has the following error log: No active outbound service for appl. obj. &, outp. type BILLING_DOCUMENT, BuPa %.
Cause
Output Type 'BILLING_DOCUMENT' is maintained in the Output Parameter Determination, but to send an EDI message, a valid Communication Arrangement/Communication System and a Receiver/Service Provider must also be maintained. Otherwise, the error "No active outbound service could be found" will occur. This setup is not delivered as part of the standard configuration, as the Receiver is specific to each implementation.
Resolution
Proceed with the configuration of Configure Intercompany Billing Communication, ensuring that the setup instructions and prerequisites for Scope Item 1HO have been followed correctly.
See Also
Keywords
Intercompany, Sales Order, Output Item, Error, No active outbound service for appl. obj., Output type BILLING_DOCUMENT, BuPa % , KBA , SD-BIL-IV-2CL , Processing Billing Documents (Public Cloud) , CA-GTF-OC , SAP S/4HANA output management , SD-BIL-GF-OC-2CL , Output Control Billing (Public Cloud) , Problem
SAP Knowledge Base Article - Public