Symptom
Tasks in Personal Administration work center cannot be completed although all the necessary information is inputted and the confirmation is completed.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Personal Administration work center.
- Go to Regular Work View.
- Open task ABC whose status is New or In Process.
- Input the necessary information.
- Click Finish.
Cause
The issued task related to an employee who is already terminated in the tenant.
Resolution
This is an expected behavior. The task related to a terminated employee cannot be completed from frontend. Open a case to SAP with the permission to complete or cancel the issued task from backend.
Keywords
Task, Personal Administration, Cannot Complete , KBA , AP-PA , Personnel Administration , Problem
Product
SAP Business ByDesign all versions