SAP Knowledge Base Article - Public

3406531 - Concurrent Licenses Usage Statistics Are Not Seen in System Overview in SAP Analytics Cloud (SAC)

Symptom

  • License type, "Business Intelligence User (Concurrent Session)" does not appear in the "License Consumption" widget within the System Overview in SAP Analytics Cloud.

Environment

  • SAP Analytics Cloud 2023.21

Reproducing the Issue

  1. In SAP Analytics Cloud, navigate to System > Overview.
  2. Notice "Business Intelligence User (Concurrent Session)" does not appear in the "License Consumption" widget.

Cause

  • This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

Workaround

  1. Create a story based on system model "CONCURRENT_LICENSE" to analyze the license statistics.
  2. To use this model:
    • Navigate to Files > System > Common > SAC Content > System Overview
    • Then share model "CONCURRENT_LICENSE" with the story designer to use it.

See Also

Keywords

overview usage statistics concurrent license max  , KBA , LOD-ANA-ADM , SAC Administration , LOD-ANA-XUS , User assistance, performance statistics , LOD-ANA-LS , Licensing and Full User Equivalent , Problem

Product

SAP Analytics Cloud 1.0