SAP Knowledge Base Article - Public

3406544 - Hover Text For Supporting Information Pod in Performance Form Shows '0 Pieces of Supporting Information' Even Though Attachments Are Present

Symptom

When viewing performance forms with attachments, the Supporting Information pod shows there's an attachment but the hover text displays 0 Pieces of Supporting Information.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Log in to system
  2. Navigate to Home dropdown > Performance
  3. Select a performance form
  4. The Supporting Information pod has attachments, but the hover text shows 0 Pieces of Supporting Information

Resolution

This is tentatively scheduled to be fixed in the 2405 release. Release dates can be reviewed on Product Release & Road Map Information.

Keywords

success factors, PM, PMGM, pods, attachments, pieces, documents, attached, attaching, hover, hovering, not counting, notes, feedback, KI2305, PMU-21134 , KBA , LOD-SF-PM-FRM , Forms & Templates , LOD-SF-PM-FBK , Feedback: Get Feedback, Ask for Feedback, etc. , Known Error

Product

SAP SuccessFactors Performance & Goals 2305