3406620 - Communication error on purchase order with error: Sales Order item is disabled for posting; item is completed

There is a communication error on purchase order ABC: Purchase Order ABC cannot process an update sent by a Invoice.

SAP Business ByDesign

1. Go to Application and User Management work center.
2. Go to Process Communication Errors view.
3. There is an open error with incident, sending from supplier invoice side to purchase order.

Error: Sales Order item is disabled for posting; item is completed

The purchase order has account assignment as sales order, which is in completed status, so financials cannot process the new modifications.

You need to revoke the status of the sales order that is assigned as account assignment of this purchase order by canceling the released customer invoice. After this is done, please send the case back to SAP and we will help to restart the stuck message in backend. Then you can recreate customer invoice as you wish.

1881841 - Error Message: Sales Order Item is Disabled for Posting; Item is Completed.

KBA , AP-POP , Purchase Order Processing , Problem