SAP Knowledge Base Article - Public

3406620 - Communication error on purchase order with error: Sales Order item is disabled for posting; item is completed


There is a communication error on purchase order ABC: Purchase Order ABC cannot process an update sent by a Invoice.


SAP Business ByDesign

Reproducing the Issue

  1. Go to Application and User Management work center.
  2. Go to Process Communication Errors view.
  3. There is an open error with incident, sending from supplier invoice side to purchase order.

Error: Sales Order item is disabled for posting; item is completed


The purchase order has account assignment as sales order, which is in completed status, so financials cannot process the new modifications.


You need to revoke the status of the sales order that is assigned as account assignment of this purchase order by canceling the released customer invoice. After this is done, please send the case back to SAP and we will help to restart the stuck message in backend. Then you can recreate customer invoice as you wish.

See Also

1881841 - Error Message: Sales Order Item is Disabled for Posting; Item is Completed.


KBA , AP-POP , Purchase Order Processing , Problem


SAP Business ByDesign all versions