Symptom
Portal runtime error is encountered while accessing KM contents.
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Portal runtime error
An exception occurred while processing your request. Send the exception ID to your portal administrator.
Exception ID 02:03_28/11/23_0001_201182750
See log file for details about this exception
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Error details in NWA--> Logviewer -->
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Exception ID:02:03_28/11/23_0001_201182750
[EXCEPTION]
com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
Application name : com.sap.km.cm.tools
Component : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.content_administration/com.sap.portal.content_admin_ws/com.sap.km.AdminContent/com.sap.km.Toolbox/com.sap.km.FolderSettings/com.sap.km.FolderSettingsAdmin
Component class : com.sapportals.wcm.control.settings.admin.component.FolderSettingsAdmin
User : XXXXXX
at com.sap.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:780)
Caused by: java.lang.ClassCastException: com.sapportals.wcm.control.util.components.base.BaseCompositeComponentModel (loaded by sap.com/com.sap.km.cm.ui@XXXXXX com.sap.engine.boot.loader.ResourceMultiParentClassLoader) cannot be cast to com.sapportals.wcm.control.settings.admin.SettingsAdminModel (loaded by sap.com/com.sap.km.cm.tools@515790 com.sap.engine.boot.loader.ResourceMultiParentClassLoader)
at com.sapportals.wcm.control.settings.admin.SettingsAdminComponent.getAdminModel(SettingsAdminComponent.java:612)
at com.sapportals.wcm.control.settings.admin.SettingsAdminComponent.buildContent(SettingsAdminComponent.java:189)
at com.sapportals.wcm.control.util.components.base.BaseCompositeComponent.buildComposition(BaseCompositeComponent.java:228)
at com.sapportals.htmlb.AbstractCompositeComponent.preRender(AbstractCompositeComponent.java:33)
at com.sapportals.htmlb.Container.preRender(Container.java:120)
Read more...
Environment
- SAP Netweaver 7.5
Keywords
Folder settings, Cast, Linkedtreemap, Toolbox, KM, pages, KM, Portal, NW 7.5 , KBA , EP-PIN-PRT , Portal Runtime , Problem
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