3407086 - Approval Process Cannot be Scoped or Descoped for Manual Customer Invoices and Credit Memos

You are trying to descope the question "Do you want to set up approval process for manual customer invoices and credit memos?" in business configuration but it causes error

SAP Business ByDesign

1. Go to Business Configuration work center.
2. View: Implementing Project.
3. Edit Project scope.
4. Navigate to Questions tab.
5. Select Sales > Customer Invoice >Miscellaneous Invoicing > Deselect (Do you want to set up approval process for manual customer invoices and credit memos?).
6. Click on Accept Preselected Answers.
7. Click on Finish.

It shows error "Invoices in Approvals; Approvals cannot be de-scoped"

The error is triggered since there are Invoice documents pending to be invoiced in your system.

All the unreleased invoice documents needs to be invoiced before descoping the scoping question for customer invoices and credit memos in business configuration.

1. Go to Customer Invoicing work center.
2. View: Invoice Documents.
3. Show: Unreleased Invoice documents.
4. Invoice document ABC is not yet released (ABC represents Invoice ID).

Business Configuration; Credit Memos; Customer Invoices; Approval Process; De-scoped; Question , KBA , SRD-CRM-INV , Customer Invoicing , Problem