Symptom
Create an expense report for employees hired in a Hong Kong company with an expense amount in currency HKD. Upon saving, the currency of the reimbursement amount changes to a different currency, such as USD.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Travel and Expenses work center.
- Select the Expense Reports view.
- Select and edit the respective expense report.
- See the payment currency is USD.
Cause
In the example of Hong Kong, which is a non-localized country/region, the assigned default currency is maintained as USD:
To verify:
- Go to the Business Configuration work center and access the Create New Country/Region Version activity.
- For country/region Hong Kong, the default currency is USD.
Resolution
If there are expense reports exist in the system for this company, it is not possible to change the currency in the UI. If changes required, create a case to Support Team for backend adjustments.
See Also
KBA 2690313 - Display Currency in the report is not as Expected
KBA 1625369 - How System Determines Default Currency in Expense Report
KBA 2741128 - Currency Derivation for Expense Report Payments
Keywords
Expense Report, Currency , KBA , SRD-FIN-ERM , Travel and Expense Management , Problem