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3407293 - A1EEGEN 000 File 'EUEXPORT_00XXX.xxx' not found during DMO import, although the file exists

Symptom

During SAP system upgrade using SUM DMO, sometimes the below error could happen at EU_IMPORT phase:

2EETQ106 24 processes failed.
1EETQ399 Import task 'load/eu_import/EU_IMPORT_00077.CMD' has errors, exit code 12. Check 'load/eu_import/EU_IMPORT_00077.LOG'.
1EETQ399 Import task 'load/eu_import/EU_IMPORT_00033.CMD' has errors, exit code 12. Check 'load/eu_import/EU_IMPORT_00033.LOG'.
1EETQ399 Import task 'load/eu_import/EU_IMPORT_00059.CMD' has errors, exit code 12. Check 'load/eu_import/EU_IMPORT_00059.LOG'.

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Further check the corresponding EU_IMPORT_XXX.LOG (as mentioned in the error message), will see error message similar to:

A1EEGEN 000 File 'EUEXPORT_xxxxx.xxx' not found

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After checking the tmp directory, the EUEXPORT_xxxxx.xxx file (displayed in EU_IMPORT log) exists, but still the SUM tool shows this "EUEXPORT_xxx.xxx not found" error.

(Note: The above displayed process number and task number including 24,77,33,59, and xxx are only for examples. In real situation, the task number could be different.)


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Environment

SAP AS ABAP system.

Product

SAP ERP all versions ; SAP S/4HANA all versions

Keywords

SUM, DMO, EU_IMPORT, EUEXPORT, A1EEGEN 000 File 'EUEXPORT_xxxxx.xxx' not found, tmp, absolute path, relative path. , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem

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