SAP Knowledge Base Article - Preview

3407339 - The Service Item field is a mandatory field on the Service Call screen in the Planning & Dispatching application

Symptom

The Service Item field on the Service Call screen in the Planning & Dispatching application is a required field and cannot be hidden.


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Environment

  • SAP Field Service Management (FSM)
  • SAP S/4HANA onPremise (S/4 HANA)
  • SAP S/4HANA Cloud (S/4 HANA)
  • SAP Customer Relationship Management (CRM)
  • Cloud Platform Integration (CPI)

Keywords

KBA , CEC-SRV-FSM-S4H , Integration of S/4HANA to FSM , CEC-SRV-FSM , Field Service Management , CEC-SRV-FSM-PD , FSM Planning and Dispatching , How To

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