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SAP Knowledge Base Article - PreviewSymptom
You are triggering your automation program using external events via API call, but when triggering more than one event for the same contact you notice that only the first call triggered the automation.
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Environment
SAP Emarsys Customer Engagement
Product
SAP Emarsys Customer Engagement all versions
Keywords
External Event, Trigger ID , KBA , CEC-EMA-AUT , Automation , Problem
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