SAP Knowledge Base Article - Preview

3407688 - You Created An Incident For An Issue in C4C But It Was Not Created With The Correct Tenant/Product

Symptom

You have created a case to SAP regarding an observed issue on C4C - Cloud for Customer. However, while creating the case, you mistakenly created it on the incorrect tenant or product.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

compliance, incident, open, different, new, C4C, Wrong Product; case  , KBA , LOD-CRM-ADM , Administration UI , How To

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