SAP Knowledge Base Article - Public

3407703 - Onboardee unable to login with error - Onboarding

Symptom

After changing Onboadee password in "Reset User Password", they are unabe to login with error: An error occurred while processing your request.
Reference #221.e7da0760.1699981207.10ecb65c 

Environment

SAP SuccessFactors Onboarding

Cause

This is a environment setup issue. 

Resolution

Open a case with Platform team to check the environment setup.

Keywords

OBX, Login error , KBA , LOD-SF-OBX-CDC , Custom Data Collection , Problem

Product

SAP SuccessFactors Onboarding all versions