SAP Knowledge Base Article - Public

3407784 - Crystal report inconsistent view on Bi launchpad

Symptom

Crystal report with logo and large data is opening as zoomed out

Environment

  • SAP BusinessObject Business Intelligence 4.2
  • Crystal report 2016

Reproducing the Issue

  • Open the Crystal report which is having logo and large data 
  • Opening incorrectly and in zoomed out form

Cause

  • It is because of incorrect setting while publishing the report into CMS repository

Resolution

  1. Open the same report in designer tool 
  2. Click on file in top left 
  3. Select page setup option 
  4. Check the option No printer (optimize for screen display )
  5. Save the report again to repository at different location 

Keywords

Crystalreport,Zoomreport,Pagesetup,Pdfform , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

Product

SAP Crystal Server 2020