Symptom
- The option to export to Google Slides does not display in SAP Analytics Cloud (SAC) for users with particular roles until the browser is refreshed
Environment
- SAP Analytics Cloud 2023.16.14
Reproducing the Issue
- Export a story with a user that has a particular role assigned.
Cause
- When a new role is assigned to a user who is already logged in to the application, the user needs to refresh the application for all effects of the role change to become visible to them.
Resolution
- There is no need for creating any Google Drive connections for the Google Slides option to appear or work in the export dialog in the story page. The connection used for this feature is a special connection (named Google Export connection) that is automatically created during tenant setup. For a user to be able to see the Google Slides option in the export dialog, the user’s role needs to have the following privileges:
"Maintain" privilege over "Connection"
"Execute" privilege over "Other Datasources"
- For more information please see the following SAP Analytics Cloud help pages:
https://help.sap.com/docs/SAP_ANALYTICS_CLOUD/00f68c2e08b941f081002fd3691d86a7/c7e09991926c4d92af07ed6f457c5663.html
https://help.sap.com/docs/SAP_ANALYTICS_CLOUD/00f68c2e08b941f081002fd3691d86a7/bf94910832e2410e93c38971793a6c2f.html
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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