SAP Knowledge Base Article - Public

3407945 - Almost all numbers in number range for SALESORDER[AP CRM Sales Order O] reserved


You noticed that an incident has been created stating that almost all numbers in a given number range are reserved. However you can see that the number range has more numbers and you would like to know how the Number Range Depletion calculation is done.


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Reproducing the Issue

  1. Go to the Application and User Management work center.
  2. Go to the Incidents view.

You noticed that the system created an incident with below description (Example)

Diagnostic Information

Health Check Component: Cross-Application Services

Health Check Name: Number Range Depletion

Error Information Number Range Profile Name: APCRM1 Number Range Type Name: APCRM1_SALESORDER

Number Range Object Name: SALESORDER Number Range Object

Long Text: AP CRM Sales Order Object ID

Number Range Subobject Name:

Year: 0000

Interval Number: 01 Remaining Percent Level: 5 % Warn when less than % remain: 10 %


This is an automatic system alert, which aims to inform that for a specific document, its number range has almost no available numbers/IDs left, hence the related business transaction would not be created.


You can check the number range remaining percentage by following the below steps:

  1. Go to the work center 'Business configuration'.
  2. Click on Implementation Project View
  3. Select the project and click on Activity List
  4. Go to the view 'Fine Tuning Activity'.
  5. Search and open the activity "Number Ranges for Sales Orders and Customer Contracts, and Customer Returns".
  6. Here, you can see two columns 'Start Number' & 'End Number' and
  7. Let us consider the following example:  You will find Number range for Sales Orders i.e.

Begin Number: 0000000001

End Number: 119999999

Click Change current number : It shows number as '111.008.561'.


Now since current number entered by you is 111.008.561' hence only 7% of numbers are remaining.

Calculation for same is : (119999999 - 111008561)/119999999 * 100

 This is the reason that system is generating the incident because only 7% percent numbers are remaining and you will get such health check incident if the remaining percent of numbers is less than 10%. Please

Kindly change the number range or current number if you do not wish to get this incident or you could ignore the incident if you have sufficient numbers available in the number range.


Health Check Name: Number Range Depletion; Number Range Profile Name: APCRM1 Number Range Type Name: APCRM1_SALESORDER;  , KBA , SRD-CRM-ORD , Orders & Contracts , Problem


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