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3408025 - Error while converting PDF via ImageMagick

Symptom

When trying to convert a PDF in Backoffice via ImageMagick in SAP Commerce Cloud. Below exception will be thrown:

A problem occurred during conversion of commands -resize 1600x1600 with error Error running process for commands </usr/local/bin/convert pdf:/tmp/src8845914243102-testforGermanUmlauts -resize 1600x1600 /tmp/target8845914243102-testforGermanUmlauts>, finished with code: 1\nStd out: \n\n Err out: sh: 1: gs: not found\nconvert: FailedToExecuteCommand `‘gs’ -sstdout=%stderr -dQUIET -dSAFER -dBATCH -dNOPAUSE -dNOPROMPT -dMaxBitmap=500000000 -dAlignToPixels=0 -dGridFitTT=2 ‘-sDEVICE=pngalpha’ -dTextAlphaBits=4 -dGraphicsAlphaBits=4 ‘-r72x72’ -dPrinted=false  ‘-sOutputFile=/tmp/magick-rf4I_3WQr52HSR2Sx9BFU8zwbSw4H5MB%d’ ‘-f/tmp/magick-DMz_eDC0O6Rrg_IYJlJmzABVg5tFaoIs’ ‘-f/tmp/magick-VMSWlqLQjWZfO4n8rjabCfIVlDktjYLT’' (32512) @ error/ghostscript-private.h/ExecuteGhostscriptCommand/74.\nconvert: no images defined `/tmp/target8845914243102-testforGermanUmlauts’ @ error/convert.c/ConvertImageCommand/3354.\n


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

PDF, conversion, ccv2, hybris, ImageMagick, FailedToExecuteCommand, backoffice, format, commerce, cloud , KBA , CEC-SCC-PLA , Platform , Problem

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