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3408075 - Error ‘The document cannot be retrieved from the FRS (WIS 30951)(Error: INF WIS 30951)’ received with some users when opening webi documents after enabling clamsap (virus scan) in Input File Repository Server (IFRS)

Symptom

Error ‘The document cannot be retrieved from the FRS (WIS 30951)(Error: INF WIS 30951)’ received with some users when opening webi documents after enabling clamsap (virus scan) in Input File Repository Server (IFRS)


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Environment

  • SAP BusinessObjects Business Intelligence (BI) Platform 4.x
  • Supported Linux/Unix OS
  • Clamsap

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

anti-virus, clamsap, clamav , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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