SAP Knowledge Base Article - Public

3408327 - How to count the number of Crystal Reports licenses used?

Symptom

  • How to know the number of licenses of Crystal Reports used?
  • How to count the number of computers with Crystal Reports licenses installed at our company?

Environment

  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020

Cause

  • There is no SAP Software License Tool showing the number of licenses of Crystal Reports used.

Resolution

  • When installing Crystal Reports on a computer, it stores the license key information in the Microsoft Registry.
  • Use a software inventory tool of your choice, to automate reading the following Microsoft Registry, to count the number of licenses of Crystal Reports in use at your company.
     
    • For Crystal Reports 2020:
        
      • MS Windows (64bit)
        HKEY_LOCAL_MACHINE\SOFTWARE\SAP BusinessObjects\Suite XI 4.0\Crystal Reports

    • For Crystal Reports 2013, 2016:
         
      • MS Windows (64bit)
        HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\SAP BusinessObjects\Suite XI 4.0\Crystal Reports
           
      • MS Windows (32bit)
        HKEY_LOCAL_MACHINE\SOFTWARE\SAP BusinessObjects\Suite XI 4.0\Crystal Reports

Keywords

CR, License key, keycode , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , How To

Product

SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020