SAP Knowledge Base Article - Preview

3408336 - Unable to edit the "Sender E-mail" in app Create Correspondence

Symptom

It is required to change the "Sender E-mail" field in app Create Correspondence during the e-mail sending.
The field is greyed out, which makes it impossible to change the e-mail.


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Environment

  • SAP R/3
  • SAP ERP
  • SAP ERP Central Component
  • SAP enhancement package for SAP ERP
  • SAP enhancement package for SAP ERP, version for SAP HANA
  • SAP S/4HANA

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP R/3 all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

email, sender, BUPA, Customer Correspondence, address, company code, user profile, change, Create Correspondence, greyed out , KBA , FI-FIO-AR-IS , Reporting Apps , Problem

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