SAP Knowledge Base Article - Public

3408371 - Core Competency Descriptions are Not Displaying on Performance Reviews or 360 Multi-Rater Forms


Core competency descriptions are not displaying on Performance Review and 360 Multi-rater Review forms.


  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors 360 Multi-Rater

Reproducing the Issue

  1. Go to form
  2. The core competency section doe not show descriptions. Other competency sections such as job-coded and custom competency sections are working as expected.


JDM to JPB Migration has not been completed


Follow the steps in Implementing and Managing Job Profile Builder - Migrating from Job Description Manager to Job Profile Builder to complete the migration.

If you need assistance with the migration, customers can exchange experiences with each other and ask questions of our migration and adoption experts in a new Work Zone group. In order to be admitted into the group, please send an email to All group members will also be invited to Office Hours calls, that will take place from time to time, and according to necessity. More information is posted in Everything you need to know about: SAP SuccessFactors Talent Intelligence Hub.

Workaround While Migration Is In Progress:

Use custom competencies as a replacement for the core competencies.

  • For Performance form templates, manually add the core competencies as your custom competencies:
    1. Log in to system
    2. Navigate to Admin Center > Manage Templates
    3. Select the Performance Review tab > select the form template
    4. Select Edit Fields and Sections > select the competency section with Section Type: Custom
    5. Select Show advanced options...
    6. Click on Custom Competency defined. Click to modify
    7. Add competencies > Done > Save
    8. Launch new performance form
  • For 360 Multi-rater Review form template, add the custom competencies via XML configuration of your template. As a customer, you do not have access to Provisioning. Please engage a Certified Partner to assist with this configuration.

See Also


core, competency, competencies, description, PM, 360, success factors, SF, SFSF, PMGM, multirater, multi-rater, multi rater, reviews, competencies, competency , KBA , LOD-SF-PM-FAM , Competencies Behaviors Families and Roles , LOD-SF-MTR-FRM , Forms and Templates , Problem


SAP SuccessFactors Performance & Goals 2311