3408592 - HANA Web IDE URL is not working/opening

You are getting 500 internal server error while accessing the WebIDE on HANA: https://webide.xsa.xxx:xxx/login/callback?code=xxx

When you generate a trace cockpit-web-app.log through the command 'xs logs --all cockpit-web-app', you can see the following or similar entries:

ERROR#/Handler#########Kf_7nUePrb7QxT6UeY0T5H4ws63FcEyN######loqgbdqb#PLAIN##GET request to /login/callback?code=xxx completed with status 500 - Could not authenticate with UAA: Could not obtain access token: request to UAA at https://uaa-server.xsa.xxx:xxx/uaa-security/oauth/token failed, error: Request to UAA failed: tunneling socket could not be established, cause=connect xxx xxx:xx- Local (0.0.0.0:0), #

SAP HANA WebIDE

HANA Cockpit 2.0

 error: Request to UAA failed: tunneling socket could not be established, cause=connect, 500 internal server error WebIDE , KBA , BC-XS-SEC , UAA and Security for HANA XSA engine , HAN-CPT-CPT2-ADM , SAP HANA Cockpit 2 (Administration Core) , HAN-CPT-CPT2 , SAP HANA Cockpit version 2 - based on XSA , Problem