SAP Knowledge Base Article - Preview

3408798 - (FWM 00005) The Active Directory Authentication

Symptom

  • After upgrading the windows Operating system.
  • Unable to login manually using the windows AD
  • Fails with  error: Error: Account information not recognized: The Active Directory Authentication plugin could not authenticate at this time. Please try again. If the problem persists, please contact your technical support department. (FWM 00005) 


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Environment

  • SAP Business Objects Business Intelligence Platform: 4.x/BO 2025
  • OS: Windows
  • Tomcat

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

FWM00005 ,windows Ad ,manual login  , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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