Symptom
CPQ System is not receiving Business Partner Correspondence language when using standard IFlow.
Environment
SAP SALES CLOUD CPQ integrated with SAP CLOUD FOR CUSTOMER
Reproducing the Issue
- Create an opportunity in C4C
- Fill required information in opportunity and define a Language for Business Partner
- Send Quote to CPQ System
- See that Language Field of Business Partner is empty
- If payload received by CPQ is checked, correspondence language has not been received.
Cause
IFlow standard configuration do not have Correspondence Language Mapped between C4C and CPQ, thus information is not passed into CPQ System.
Resolution
It is required to perform a custom mapping in order to be able to receive correspondence language from C4C.
See Also
Keywords
Mapping, Correspondence Language, Business Partner, C4C, Integration, Replicate Quote, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed
Product
SAP CPQ 2023