Symptom
Preview of the purchase order is truncated and the blank pages are displayed when there is long 'Remark for Suppliers' on item level, and you are using standard purchase order form template.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Purchase Order and Requests work center.
- Go to Purchase Order view.
- Search for affected purchase order and click on Preview.
- Observe the form displayed has the text truncated and has blank pages.
Cause
‘Remark for Supplier’ section on item level, being a table and distinct from the header, is not intended for lengthy instructions. Additionally, page breaks is not allowed within this content for item level as per current template design. So it will only show the content which can fit into page, rest all will be truncated.
There is as such no limitation on number of line or characters. However, we recommend keeping it within 25-30 lines, but it'll again depend on the available space on the page considering other content shown.
Resolution
This is the current system design.
If there is a need to maintain extensive content for items, please create a document and attach it in the attachment tab available for each item separately.
See Also
3039735 - Blank Page is Randomly Added to an Output or Preview of a Document
Keywords
Preview, Purchase order, Truncated, Blank pages, Remark for suppliers, Form template , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem