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SAP Knowledge Base Article - PreviewSymptom
- Users which has german umlauts in their username are not able to login in open document.
Account information not recognized: Failed while trying to logon user HäNSLE. RFC error : ""Number :000 (User or password incorrect) ""(FWM00013)
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Environment
- SAP BusinessObjects Business Intelligence 4.3 SP3 Patch 3
Product
SAP BusinessObjects Business Intelligence platform 4.2
Keywords
BI, username, German Umlauts, special character, Opendocument, BI4.3 SP3 P3, FWM00013, User or password incorrect , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem
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