Symptom
A notification with Custom Email Trigger when the Manage Pending Hire Step is in the Ready to Hire Status is not being sent to the recipient group.
Environment
SAP SuccessFactors Onboarding
Cause
The rule is not configured as Post Save rule in the Object Definition > Process.
Resolution
- Go to Admin Center Configure Object Definitions.
- Choose Object Definition from the Search dropdown and then choose Process from the next dropdown.
- Under Take Action, choose Make Correction.
- Under the Post Save Rules section, choose the newly created business rule from the dropdown.
- Choose Save.
- The Process object is now configured to trigger an email notification based on the conditions specified in the business rule.
See Also
Keywords
Onboarding,obx,notification,custom,manage,hire,ready,to,hire,status,not,trigger, email, custom notification, post save , KBA , LOD-SF-OBX-EML , Notifications , Problem
Product
SAP SuccessFactors Onboarding
SAP Knowledge Base Article - Public